Crowne Plaza Orlando Downtown

I really appreciated the shuttle service. It was especially perfect for the occasion, since we were unfamiliar with the local area. Staff members were especially nice. Although I didn't use the Internet service, it is a plus to make it available for tenants/guests.

I really didn't like the idea of checking in after 4:00 p.m. and then having to check out by 11:00 a.m. the next day. It isn't fair to the tenant/guest. This isn't really a 24 hour deal. You're paying for a day but only getting 19 hours. I don't think the hotel should charge its tenants/guests a parking fee to park in the lot if they are patronizing and/or staying at the hotel and park their own vehicle. It isn't fair. I think the comforters on the bed could be a different color. The white just looks plain boring and a burgundy would make a more inviting color.

The bed, it was the most comfortable I've slept in.

I just stayed at the Crowne Plaza in Melbourne and the hotel and staff were off the chain. They were superb. The one in downtown, not so much. We had booked the room due to going to an Orlando Preds game in Jacksonville. We requested early check in due to the game, they did not accommodate us and then when we checked in at 2:00 A.M. the gave us a dirty room, then switched us to another room that had a broken glass in the bathroom and throughout the hotel room. Not a good experience at all, other then the bed.

Good location only if you go by car - close to highway, spacious car parking for free.

The Crowne Plaza Hotel Downtown was located perfectly for event at the Amway Center. Transportation offered by the hotel to and from the Amway Center was great. The valet service and front desk were both very helpful with local restaurants and shopping information. For a downtown event we would return to the Crowne Plaza Hotel Downtown.

We did have a bit of a communication problem with the hotel transportation to return to the hotel. We were told to be in one location outside the Amway Center, but were told they were waiting on us at another location. We called, no answer. We had to take a cab. The accommodations were great other than the air conditioning. Our room was always warm. Air conditioner kept turning off. Had to keep getting up to turn back on. Had no way of cooling our room off. So this made sleeping very uncomfortable. We were there in early Feb. Summertime would be unbearable.

A very nice and clean hotel.The staff was very friendly and cordial at all times.I Had a great stay at The Crowne Plaza and will stay again if and when I am in Orlando.I Have worked in hotel management over 25 years and I can tell you this is a very well managed property all around and that includes every mangement head on this property.Thank You,Charles A. Sweeney.

Not as nice as I would have expected based upon star rating. No balcony (doors are locked). Seemed a bit tired.

the parking is not free and it is expencive! The wifi is extramly slow!!

We really enjoyed our stay with Crowne Plaza Hotel. We will definately come back and share our experience with others.

Close to Amway Center

No real restaurant. Just a spot in the lobby. Breakfast and lunch only.

Convenient location

Guest check in employee was very frazzled and it showed, not pleasant

Staff was efficient and very friendly.

We had a no smoking room that was definitely a smoking room. They offered to change our room, but we didn't have time.

Valet were extremely helpful

Liked location (citywise) but not where it was placed...parking lot lead to a neighborhood...

I like very much the hotel was nice for us was a litter far but es Ok Thank You...

The parking is a very espense for me maybe for another people not, but is ridicules charge $18.00 for night really espense.. Thank You..

We were originally supposed to stay at another Hotel. The other Hotel over booked for the two concerts that were a night apart. Thanks to Booked.net and crowne plaza to reacting to a unpleasant experience and turning it into a pleasant one. This was a xmas present for my fiancee. The staff at Crowne Plaza are great but I do have to point out two staff members that wen't above and beyond Megan at the front desk and Kathy in parking. You have a wonderful staff and hotel. Sincerely, Vickey Baker

Hotel building is nice. 5 min walking to LYNX central bus station who can take you anywhere in Orlando.

Too near to I-4 highway and railway, this means noise all day, like train honking at 2am. Room balconies are all locked. Found a used towel from a previous guest in the bathroom.